Services
Three things,
done properly
Most projects run through all three in order. Each also works on its own, and we'll tell you if you don't need one of them.
01
Research & strategy
Find out what the problem actually is before spending money on a solution. Interviews with users and staff, a look at the data you already have, and a written diagnosis: what's wrong, what to build, what not to.
- Length
- 2 – 4 weeks
- Team
- Researcher + designer
- You get
- Report, prioritised plan, prototype if it helps
- From
- $18,000 fixed
02
Product design
From flows to pixels to the design system that keeps it consistent after we've gone. We design in the browser early, test with real people every fortnight, and write the documentation nobody else wants to.
- Length
- 6 – 12 weeks
- Team
- Designer + engineer, part-time researcher
- You get
- Working prototype, design system, handover
- From
- $40,000 fixed, or a monthly retainer
03
Engineering
Web and mobile, built by the people who designed it. Boring, well-tested technology by default; something newer when there's a reason. Handed over with tests, a runbook, and a month of us on call.
- Length
- 2 – 6 months
- Team
- 2 – 3 engineers + the designer
- You get
- Shipped product, repository, runbook, 30 days support
- From
- $28,000 per month
Questions we get on the first call
Fixed price or time and materials?
Fixed for research and design, where we can scope. Monthly for engineering, where scope changes and pretending otherwise costs you more. Either way the number is written down before we start.
Will we own the code and the designs?
Yes, everything, from day one. It lives in your repositories and your Figma. If we stop working together tomorrow you lose nothing.
Can you work with our in-house team?
Preferably. The best projects are ones where your engineers pair with ours from week one and don't need us by the end.
What do you not do?
Brand identity, advertising, SEO content, and anything where the brief is "make it look modern". We'll point you to people who do.